This Privacy Policy (the “Policy”) delineates QunsTack, LLC’s (“QunsTack,” “we,” “us,” or “our”) practices regarding the collection, use, retention, and protection of personal data you (“Client,” “you,” or “your”) provide when accessing or utilizing our services. We collect only the information you voluntarily submit—such as names, email addresses, phone numbers, and project details—through contact forms, chats, or direct communications during service engagements. We categorically do not collect IP addresses, device identifiers, or any automated tracking data. Your continued use of our website or services constitutes your acceptance of this Policy and any future modifications, which will become effective immediately upon posting. If you disagree with any provision of this Policy, you must discontinue using our services and notify us of your intent to withdraw. We encourage you to review this Policy periodically to stay informed about how we protect your information.
1. Information We Collect
We collect only the data you explicitly submit to us, including but not limited to your name, email address, phone number, company information, project scope, and any other details furnished through our website’s contact forms or during the course of project communications. We do not employ cookies, IP tracking, or other automated means to gather visitor information. Your data is retained strictly for the purpose of providing, improving, and supporting our services, as well as for billing or legal compliance. We may collect additional non-personal information—such as browser type or operating system—only if you explicitly choose to provide it. Collection is limited to what is necessary; we do not gather information beyond the scope of the Services you request. We do not process data for marketing purposes unless you have given explicit consent. Any optional surveys or feedback forms will clearly state if responses may be utilized for future marketing or analytics.
2. Use of Personal Data
We utilize the information you provide solely to deliver, customize, and enhance our Services. Your name, email, and project details enable us to communicate effectively, draft proposals, execute campaigns, and track progress. We may also use aggregated or anonymized data to conduct internal analyses, identify trends, and refine our methodologies. Financial and payment information is forwarded to a secure payment processor but never stored in raw form on our servers. We never use your data for unsolicited marketing or profiling; any promotional messages are strictly limited to services you have requested or previously engaged. Your information may be employed for compliance with legal obligations and for resolving disputes. On a case-by-case basis, we may anonymize certain data points to generate statistical insights that benefit our broader client base. All usage of your personal data remains within the bounds of applicable data protection laws.
3. Disclosure to Third Parties
We do not sell, rent, or lease your personal data to third parties for their marketing or any other purposes. Disclosure occurs only when it is necessary for the provision of contracted Services—such as sharing project-related information with third-party advertising platforms (e.g., Google Ads, Facebook Business Manager, or Nextdoor). All third-party vendors engaged for service delivery are contractually obligated to maintain confidentiality, use your data only for the specified purpose, and implement adequate security measures. We may disclose your information if required by law, to protect our legal rights, or in response to a valid subpoena, court order, or governmental request. In the event of a merger, acquisition, or sale of assets involving QunsTack, any preserved personal data may be transferred to the acquiring entity, provided that the transferee adheres to this Policy. We will notify you of any such transaction and any choices you may have regarding your data.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Upon project completion and final invoicing, your data may be archived for tax, accounting, or legal compliance purposes. If you request deletion of your personal data and no legal requirement compels us to retain it, we will promptly erase it from our active systems. Backups and archives containing personal data are maintained for a limited period—up to two (2) years—before being securely destroyed. Anonymized or aggregated data that no longer identifies you may be retained indefinitely for business analytics and service improvement. If we cease operations, we will notify you and provide an opportunity to download or transfer your personal data. Retention schedules are periodically reviewed to ensure compliance with evolving legal requirements and our internal data governance standards.
5. Data Security Measures
We employ robust technical, physical, and administrative safeguards to protect the personal data you provide. These measures include secure servers with firewall protection, encrypted communication channels (TLS/SSL), multi-factor authentication for internal systems, and strict access controls to limit data access only to authorized personnel. All staff members undergo regular training on data privacy and security best practices. Our security protocols are evaluated periodically through vulnerability assessments and penetration testing conducted by reputable third-party auditors. In the event of a data breach, we will notify you promptly and take necessary corrective actions as mandated by law. While we strive to maintain a secure environment, you acknowledge that no security measure is infallible, and you accept this inherent risk when transmitting data online. Unauthorized access, disclosure, or alteration due to reasons beyond our control is not the fault of QunsTack.
6. Your Rights and Choices
You have the right to request access to, correction of, or deletion of the Personal Data you have provided. You may also object to or restrict certain processing activities, such as direct marketing, by contacting us at privacy@qunstack.com. We will verify your identity before fulfilling any request to ensure data security. Upon validation, we will respond to your request within thirty (30) days, as required by applicable law. You may also withdraw any consent you previously provided, though withdrawal will not affect the legality of processing before the withdrawal. If you believe your rights have been violated, you may lodge a complaint with the appropriate supervisory authority. We will not retaliate against you for exercising any of these rights, nor will we charge a fee for standard requests. To maintain the accuracy of your data, please promptly inform us of any changes in your personal information.
7. Children’s Privacy
Our services are intended exclusively for individuals aged 18 or older, and we explicitly do not solicit or knowingly collect information from minors under the age of 18. Should we discover any such data has been inadvertently collected, we will take immediate steps to securely delete it from our systems. By using our services or website, you represent that you are at least 18 years old or have obtained verifiable parental consent to provide any Personal Data. If you believe we have collected data belonging to a minor, please contact us at privacy@qunstack.com so we can promptly investigate and take remedial action. We do not direct any information or marketing materials specifically to children, nor do we engage in profiling activities intended for minors. Maintaining a safe and compliant online environment for all users remains one of our highest priorities.
8. Governing Law and Jurisdiction
This Privacy Policy and any dispute arising out of or relating to its interpretation, enforcement, or breach shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising from this Policy shall be filed exclusively in the state or federal courts located in California, and you hereby consent to the personal jurisdiction and venue of such courts. Should any provision of this Policy be declared invalid or unenforceable by a competent court, the remaining provisions will continue in full force and effect. We and you further agree to submit to the jurisdiction of the aforementioned courts for any disputes related to this Policy. The failure of QunsTack to enforce any right or provision of this Policy will not constitute a waiver of such right or provision.
9. Contact Information
If you have any questions regarding this Privacy Policy, want to access, correct, or delete your information, or wish to lodge a complaint, please contact us at:
QunsTack LLC
446 W Napa St
Sonoma, CA 95476
Email: privacy@qunstack.com
We are committed to resolving your concerns and protecting your privacy rights.